Ben SimpsonCustomer Service Agent
If you are looking for Ben, he can often be spotted at the gym, walking his dog Tom or enjoying a spicy curry; though he’ll give anything to do with snakes a wide berth. Ben has been with the company now since 2002, and he enjoys working for FSC as he is surrounded by helpful colleagues. If ever you are invited to dinner at Ben's he cooks a mean sausage!
Catriona NicolOrder Planner
Catriona has been at FSC since 2009. She enjoys many aspects of working here, including the location of the office surrounded by green fields and rolling hills, as well as some of the FSC parties 🙂 Catriona dislikes litterbugs. Outside of work she likes taking holidays in the sunshine and generally having fun with the family. She loves a decent curry made from scratch (no jars!) and enjoys eating seafood, especially lobster and king scallops with a decent glass of NZ Sauvignon Blanc !
Daniel SmithOrder Planner Supervisor
Originally from West Sussex, Dan has been living in Cheddar for 3 years with his partner Jen and their recent addition, Willow, a Cocker Spaniel puppy. Dan loves that no day is the same, in the constantly busy environment of the customer service team. Dan is a nature lover and has a passion for wildlife. Outside of the office he is a Wildlife Vehicle Response Driver for local charity Secret World, rescuing injured wildlife in Somerset and the surrounding area. When not rescuing wildlife, you'll find him somewhere on the vast Somerset Levels photographing and documenting what he's seen on his wildlife blog & social media. Dan holds a photography degree and has won several awards for his wildlife imagery; one of his photos was even selected for a calendar front cover, whilst others have been featured by the BBC. Dan is a fan of all sports but is particularly fond of football and motorsport and is ticking off an item from his bucket list this year by attending the Le Mans 24 Hour. Other hobbies include walking, (with stops at country pubs), his vegetable garden and of course walking his puppy!Dan classes himself as a dedicated tea drinker, so if you offer him a cuppa, you’ll be a friend for life! Like us all, Dan likes his food and is particularly fond of Spanish cuisine, but firm favourites are Thai food and the British classic Fish & Chips, and if either are followed by a 99 with a flake – winner! Dan dislikes bad drivers and poor manners. Some of Daniel’s future goals include holding an exhibition of his work in his hometown, publishing a book of his wildlife imagery and learning Spanish. He also has the ambition of one day owning his own café with Jen.
Kinga SzymanskaCustomer Service Agent
Kinga joined the company in autumn 2013 and she lights up the office with her beautiful big smile. Her hobbies include spending time with her family, handy crafts and spinning. Her favourite food is Italian and she dislikes very hot and spicy foods. Kinga is a cinnamon and coffee addict, to offer her either would make her very happy indeed! She enjoys exploring new countries and would love to travel to Australia, New Zealand, Canada and Japan.
Alex DivianiCustomer Complaints and pest control Advisor
Alex has always got a smile on her face and her permanently happy mood is an asset to the Customer Service Team. When Alex isn't working she likes baking cakes, going to the gym, attending concerts, and the odd cinema and theatre visit. One of her favourite ways to relax is a walk on a sandy beach and feeling the sand and sea on her feet. She also enjoys spending time with her two girls and her friends. Her favourite holiday destinations are Italy, for the culture, and Florida, for the fun – Alex is a rollercoaster fan. Her favourite foods are cake, as long as it hasn't got any fruit in it, and traditional fish and chips wrapped in paper.
Catherine MearnsCustomer Service Manager
Catherine used to be a primary school teacher, she is therefore incredibly patient and always has a smile on her face. Catherine loves all food, except takeaways. Seafood being a firm favourite. When going on holiday Catherine doesn't mind if it’s home or abroad, as she loves the UK countryside, especially the Lake District and Dartmoor. Her goal is to run the London Marathon one day and she loves walking her dog in the countryside…as long as it ends in a country pub with friends!
Jo SheffieldOrder Planner
Jo's favourite things to do are spending quality time with her boys and shopping, (but NOT at the same time!) If picking a favourite meal, it would be lasagne, but Jo's least favourite food is baked beans. Jo is very chilled, but middle lane drivers on motorway makes her blood boil! Her favourite holiday destination is New York and for many years she wanted to skydive - she's done this now, so she will have to think of something else to put on her bucket list.
Julie CoxCustomer Service Agent
Julie's favourite holiday destinations are Cornwall, Jersey, Las Vegas and Australia; but she would also love to go to Italy and New Zealand soon. Julie's favourite food is Italian and she loves a good risotto but being Irish, she has a passion for potatoes!Julie loves spending time with her family and having friends round for dinner. Eating and shopping are favourite things to do, but she hates spiders and being late.
Kiri FisherCustomer Service Supervisor
Kiri's favourite meal would either be spicy food or anything Italian like pizza, pasta or ice cream! She lives life to the fullest - keeping fit, going dancing, eating out and drinking with friends. One of her favourite activities is going to see live bands.Kiri does not like mushrooms or peppers and gets very irritated by loud eaters!As a travel enthusiast, she has her eye on Bali; to date Cuba is her favourite destination.Items on Kiri's bucket list include sky diving and snorkelling in the Great Barrier Reef. Kiri can impress onlookers by flaring her nostrils and raise her eye brows separately!
Kirstie TansleyOrder Planner
Kirstie loves her job in the Customer Service team, because it offers variety and she likes to set mini goals every day to meet the deadlines. Her favourite foods are pizza and nachos, but anything really unhealthy normally makes her happy! She really hates gherkins, they scare her a little, and is not keen on any kind of bugs or creepy crawlies.Kirstie loves Prague and normally goes every year, though she also plans to go on safari in Africa for a couple of weeks next summer.When not in the office, Kirstie likes playing with her 2 kittens, going shopping or having a good old game of bingo with the family.Her future goal is to travel to as many countries as possible and to get fit…however her love of junk food hinders that somewhat!