Catherine MearnsCustomer Service Manager
Catherine used to be a primary school teacher, she is therefore incredibly patient and always has a smile on her face. Catherine loves all food, except takeaways. Seafood being a firm favourite. When going on holiday Catherine doesn't mind if it’s home or abroad, as she loves the UK countryside, especially the Lake District and Dartmoor. Her goal is to run the London Marathon one day and she loves walking her dog in the countryside…as long as it ends in a country pub with friends!
Jo SheffieldCustomer Service Supervisor
Jo's favourite things to do are spending quality time with her boys and shopping, (but NOT at the same time!) If picking a favourite meal, it would be lasagne, but Jo's least favourite food is baked beans. Jo is very chilled, but middle lane drivers on motorway makes her blood boil! Her favourite holiday destination is New York and for many years she wanted to skydive - she's done this now, so she will have to think of something else to put on her bucket list.
Julie CoxCustomer Service Advisor
Julie's favourite holiday destinations are Cornwall, Jersey, Las Vegas and Australia; but she would also love to go to Italy and New Zealand soon. Julie's favourite food is Italian and she loves a good risotto but being Irish, she has a passion for potatoes!Julie loves spending time with her family and having friends round for dinner. Eating and shopping are favourite things to do, but she hates spiders and being late.
Georgina McKernanShell Customer Relations Assistant
Katya JovkovicShell Customer Relations Manager
Before joining the FSC, Katya was working for M&S for nearly 8 years across the whole store in a variety of roles, the last one being a Section Manager of the Lingerie and Kidswear department in Bristol Broadmead. Prior to that she studied Design at UWE and then set up a design business with her partner.Katya lives with her partner and their 2 unruly dogs, 5 chickens and lots of bees.She enjoys entertaining friends and family, making seasonal food and playing lots of games; from cards to Kubb.