Catherine Mearns
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Catherine Mearns

Customer Service Manager
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About me:
Catherine used to be a primary school teacher, she is therefore incredibly patient and always has a smile on her face. Catherine loves all food, except takeaways. Seafood being a firm favourite. When going on holiday Catherine doesn't mind if it’s home or abroad, as she loves the UK countryside, especially the Lake District and Dartmoor. Her goal is to run the London Marathon one day and she loves walking her dog in the countryside…as long as it ends in a country pub with friends!
Jo Sheffield
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Jo Sheffield

Customer Service Supervisor
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About me:
Jo's favourite things to do are spending quality time with her boys and shopping, (but NOT at the same time!) If picking a favourite meal, it would be lasagne, but Jo's least favourite food is baked beans. Jo is very chilled, but middle lane drivers on motorway makes her blood boil! Her favourite holiday destination is New York and for many years she wanted to skydive - she's done this now, so she will have to think of something else to put on her bucket list.
Julie Cox
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Julie Cox

Customer Service Advisor
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About me:
Julie's favourite holiday destinations are Cornwall, Jersey, Las Vegas and Australia; but she would also love to go to Italy and New Zealand soon. Julie's favourite food is Italian and she loves a good risotto but being Irish, she has a passion for potatoes!Julie loves spending time with her family and having friends round for dinner. Eating and shopping are favourite things to do, but she hates spiders and being late.
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Sam Thomas

Customer Service Advisor
Sam Thomas
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About me:
Sam enjoys speaking to lots of different people everyday, so he's a perfect fit for our Customer Services team. He's also a good problem solver. When Sam isn't at work, he likes to go to the gym and going at out at weekends. His favourite food is spaghetti bolognese, and he really dislikes squid.Sam's favourite holiday destination is Marbella but he would also love to go to Fiji one day. His future goals include learning how to make cider and scuba diving.
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Georgina McKernan

Customer Serivce Advisor
Georgina McKernan
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About me:
More about Georgina is coming soon...
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Debbie Lindsay

Customer Service Advisor
Debbie Lindsay
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About me:
Debbie joined the customer service team in late 2019 and is really enjoying the wide variety of issues covered in the calls she takes, the variation of the day to day tasks and the wealth of knowledge the team can provide. When Debbie’s not at work, she’s a keen artist and enjoys drawing and painting with water colours especially. Debbie is a keen festival goer with Glastonbury Festival firmly being top of her list as it’s a great combination of music and art. Aside from the noise and bright lights of festivals, she is in her element when finding new scenic walking routes to explore and enjoy with her friends and family.